Payment Policy

Last updated: May 16, 2026

This payment policy explains how payments are handled and which payment methods are accepted when you shop at Lissandra.

By making a purchase on our website, you agree to this payment policy.

1. Accepted payment methods

We accept secure and internationally recognized payment methods at checkout:

  • American Express (Amex)
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • UnionPay
  • Show

All payments are processed through secure and certified payment providers.

2. Secure payment

All transactions are protected with SSL encryption and handled through secure third-party providers.

Lissandra never stores full card details or sensitive payment information on its servers.

3. Currency

All prices are displayed in the currency specified at checkout at the time of purchase.

Any fees from your bank or payment provider, such as currency exchange or international transaction fees, may apply and are the customer's responsibility.

4. Order confirmation

Once payment has been made, an order confirmation will be automatically sent to the email address provided at the time of purchase.

If you do not receive the confirmation, please check your spam folder or contact customer service.

5. Failed payments

A payment can fail for several reasons, such as:

  • Insufficient balance
  • Incorrect card details
  • Bank security controls
  • Technical problems with the payment provider

If this happens, it is recommended to try again or contact your bank.

6. Anti-fraud

To protect customers and the business, orders may undergo security checks.

Lissandra reserves the right to refuse or cancel orders in the event of suspected fraud, unauthorized activity or incorrect information.

7. Fees

Lissandra does not charge any additional fees for payment.

Any bank or currency-related fees may apply depending on the customer's bank or payment method.

8. Contact

If you have any questions about payments, please contact us:

  • E-mail: kontakt@lissandra.se
  • Opening hours: Monday–Friday, 09:00–18:00
  • Address: Capital Business Centre, Entrance A, Floor 1, Triq Taz-Zwejt, San Gwann, SGN3000, Malta